Does iProDash have an AI answering agent?
Answer
Yes. iProDash has a built-in 24/7 AI answering agent on the Business and Enterprise plans (Lite can add it for $39/month) - no third-party answering service or integration required. Forward your business line to the agent's number and it picks up, captures the caller's name, callback number, and service address, identifies the service type, and collects trade-specific details (lockout type and vehicle make and model for locksmiths; what the door is doing for garage door; sliding or swinging gate for electric gate; where the water is coming from for plumbing emergencies). When the call ends it creates the job in iProDash and texts your team the details.
More context
Missed calls are one of the biggest sources of lost revenue in field service: a caller who reaches voicemail at 2am rarely waits for a callback - they dial the next contractor on Google.
iProDash's AI answering agent answers immediately and checks the service address while the caller is still on the line. It never invents a price or promises an arrival time - it uses the answers you approve for pricing, ETA, hours, and service area. A repeat caller about an open job is added to that job's notes rather than silently booked twice, and every call is logged in the agent's call history with its transcript.
Pricing: on the Business plan ($129/month) the answering-agent number is $5/month and AI-answered calls are $0.25 per minute. Enterprise includes the AI answering agent at one flat rate with unlimited usage.
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Run your trade on iProDash CRM
iProDash CRM is the field service CRM purpose-built for locksmith, garage door, electric gate, plumbing, electrical, chimney, air duct, and carpet trades - including subcontractors and individual technicians.
