Field Service Q&A Library
Direct answers across the eight trades iProDash CRM serves.
Locksmith
What is the best CRM for locksmiths?
The best CRM for locksmiths is purpose-built for the trade — 24/7 lockout dispatch, mobile-first job entry, SMS payment links, AI answering, and subcontractor logins. Here is what to look for in 2026.
How much does a locksmith CRM cost?
Most locksmith CRMs charge per technician per month — typically $50–$150 per seat. iProDash uses a single company-license model with no per-tech fees, so cost stays flat as you add subcontractors.
Do I need a CRM if I am a solo locksmith?
Yes — a CRM gives solo locksmiths the same operational leverage as a multi-truck shop: AI answering for after-hours calls, mobile job entry, SMS payment links, and automated review requests.
How do I answer after-hours locksmith calls?
The cheapest way to answer 24/7 locksmith calls is an AI answering agent that captures lockout type, location, vehicle info, and safety concerns — then pages the on-call locksmith with a complete job ticket.
Air Duct Cleaning
What is the best CRM for air duct cleaning companies?
The best CRM for air duct cleaning companies supports NADCA-grade photo documentation, before/after capture, recurring 3–5-year reminders, dryer-vent upsells, and route-dense scheduling.
How often should air ducts be professionally cleaned?
NADCA recommends professional air duct cleaning every 3–5 years for typical homes. Homes with pets, allergies, recent renovation, or visible duct contamination should clean more frequently.
Chimney Services
What is the best CRM for chimney sweeps?
The best CRM for chimney sweeps supports CSIA-grade Level 1 / 2 / 3 inspection workflows, multi-visit projects (inspection → repair → follow-up), photo documentation, and seasonal call-volume spikes.
How often should a chimney be inspected?
NFPA 211 and CSIA recommend annual professional chimney inspection for every active fireplace, wood stove, or solid-fuel-burning appliance. Higher-frequency cleaning may be required for heavy use.
Product
Can I use iProDash as a 1099 subcontractor?
Yes — iProDash supports 1099 subcontractors with isolated job views, real-time payout tracking, and the ability to work multiple dispatching brands from one app without exposing customer data across brands.
How do I charge customers on-site as a field technician?
The fastest way to charge on-site as a field tech is an SMS payment link sent from your CRM. The customer taps the link on their phone, pays with card / ApplePay / GooglePay, and the payment auto-attaches to the job.
Is iProDash better than ServiceTitan?
iProDash is better than ServiceTitan for small to mid-sized field service contractors (1–30 techs) who want ServiceTitan-class workflows at a fraction of the cost, without per-technician fees or annual contracts.
Does iProDash have an AI answering agent?
Yes — iProDash includes a 24/7 AI answering agent that picks up missed calls, captures full job context (location, service type, vehicle info, safety concerns), and pages the on-call technician automatically.